Any user who wishes to cancel or modify his or her scheduled session must inform us as soon as possible by calling 2118002088.
If there is a possibility of change, the user is informed and the changes are applied. More detail:
Modifications: Modifying your session, for example, increasing or decreasing the length of your sessions and adding or removing people to receive our services is possible if there is availability. For your better service, you can discuss any modifications either with our call center (2118002088) or with the massage therapist.
Cancellations: It is possible to cancel your session, up to two (2) hours before the scheduled time. If your session is canceled after the therapist has arrived at your place, you will be charged 1/5 of the total session value *.
If the session amount has already been paid then the refund is made by crediting the customer’s account with 4/5 of the total value of the session *.
* 1/5 of the total value of the session goes to the curative therapist as a minimum allowance, for the time and expense spent and for any other appointment he did not take to be able to serve you.